WordPress Support That Goes Beyond Maintenance
Your website is an important part of your organization’s operations, communications, and marketing. Keeping it secure and functional is essential. But as your needs evolve, you also need reliable access to people who can help you improve it.
Our WordPress support plans combine essential ongoing maintenance with the flexibility to make changes, introduce new features, create content, and get expert advice whenever you need it.
Proactive Maintenance & Security
We take care of essential WordPress maintenance, software updates, security monitoring, backups, performance checks, and technical issues to help keep your website healthy, secure, and reliable.
Flexible Monthly Support Hours
Every plan includes dedicated monthly hours you can use for content updates, website improvements, graphic design, development, technical troubleshooting, and other tasks. You decide what needs attention.
Access to Our Entire Creative Team
You’re not limited to WordPress technicians. Our team includes experienced designers, developers, UX specialists, and creative professionals who can help with everything from a new landing page to marketing materials, branding, and video.
Senior-Level Attention
Our support relationships are actively managed by senior LightMix partners. You’ll work directly with experienced professionals who understand your organization, know your website, and are available to provide guidance and support.
Responsive, Personal Service
We believe in accessible, straightforward communication. When you need assistance, you can reach out directly to our team without navigating complicated ticketing systems or layers of account management.
A Partner for the Long Term
We take the time to become familiar with your website, organization, and goals. That knowledge makes ongoing work more efficient and gives you a trusted creative and technical resource as your needs grow.
Experienced Agency Support. Without the Agency-Sized Commitment.
LightMix is a full-service digital agency with over 25 years of experience working with businesses, nonprofit organizations, associations, and major institutions.
Our portfolio includes work for organizations such as Microsoft, Intel Government Technologies, the Library of Congress, the Congressional Research Service, and many others.
We bring the same expertise, attention to detail, and professional standards to our ongoing WordPress support clients.
Whether you need a simple content update, advice on improving your website, or help developing an entirely new campaign, you’ll have an established team you can turn to.
One relationship. A full range of creative and technical capabilities.
A WordPress Maintenance Plan That Works for Your Organization
Our monthly WordPress maintenance and support plans are designed for organizations that depend on their websites and want them professionally maintained, actively supported, and continuously improved.
Nonprofit Organizations & Associations
Your website supports your mission, connects you with your community, and communicates with donors, members, and other stakeholders.
We provide dependable ongoing maintenance and technical support, along with flexible creative resources to help your team manage campaigns, publish new content, promote events, and respond to changing needs.
Growing Small Businesses
Your website should evolve alongside your business. Whether you’re updating services, publishing news, launching promotions, or improving functionality, we’re here to help.
Our support plans give you reliable access to professional design and development expertise without the expense of maintaining an in-house web team.
Established & Mid-Sized Organizations
For organizations with ongoing marketing, communication, and technical needs, our support plans provide a dependable extension of your internal team.
We become familiar with your systems and processes, respond to requests, offer guidance, and provide additional creative and development resources when needed.
What’s Included in Our WordPress Support Plans?
Every plan combines proactive website maintenance with flexible monthly support.
Website Maintenance & Security
- WordPress core, theme, and plugin updates
- Website backups and security monitoring
- Malware scans and proactive security checks
- Website integrity and functionality reviews
- Performance monitoring and optimization
- Technical troubleshooting and hosting-related assistance
- Broken link checks and corrections
Flexible Creative & Technical Support
- Website content, image, and video updates
- New pages, landing pages, and layout improvements
- Graphic design and digital marketing assets
- Website functionality enhancements
- Usability and accessibility improvements
- Technical consulting, guidance, and troubleshooting
All plans also include priority assistance during normal business hours and monthly reporting.
Need something beyond routine website maintenance? Your included support hours can be applied to a wide variety of creative and technical tasks. Larger projects can be planned and estimated separately.
Straightforward Monthly Plans. No Long-Term Commitments.
Our WordPress support retainers start at $440/month, including:
- Proactive WordPress website maintenance, security monitoring, and technical checks
- 2 hours of flexible creative or technical support every month
- Access to our experienced, full-service agency team
- Senior-managed service and priority support
- Monthly website maintenance reporting
- No long-term contract — cancel at any time
Additional monthly support hours and customized plans are available for organizations with more extensive needs.
You get the stability of an ongoing agency relationship with the flexibility to adjust your engagement as your needs change.
Why Organizations Choose LightMix
25+ Years of Proven Experience
We’ve delivered more than 1,500 projects for organizations of different sizes and across a wide range of industries. Our clients rely on us for practical solutions, thoughtful design, technical expertise, and dependable service.
Full-Service Capabilities
WordPress development is only one part of what we do. Our expertise includes website design, custom web applications, UX/UI, branding, graphic design, marketing materials, motion graphics, and video production.
Direct Access to Experienced Professionals
Our senior partners remain actively involved in every support relationship. We don’t treat maintenance as a disconnected, low-priority service.
Long-Term Client Relationships
Many of our clients have worked with us for years, some for more than a decade. We value continuity, transparency, responsiveness, and the trust that develops through ongoing collaboration.
Support for Websites We Didn’t Build
You don’t need to have developed your WordPress website with LightMix to become a support client. We can review your existing website, get familiar with its structure and functionality, and recommend an appropriate maintenance and support arrangement.
WordPress Maintenance & Support — Frequently Asked Questions
Why does my WordPress website need ongoing maintenance?
WordPress websites rely on software, themes, and plugins that require regular updates. Without proper maintenance, websites can become vulnerable to security issues, compatibility problems, broken functionality, and declining performance.
Professional WordPress maintenance helps identify potential issues early, keep software up to date, and protect the reliability of your website.
How is LightMix different from a typical WordPress maintenance company?
LightMix is a full-service creative and digital development agency, not a maintenance-only provider. Our plans combine proactive WordPress care with flexible access to experienced designers, developers, and technical specialists.
Support relationships are managed by senior partners, and clients can use their monthly support hours for a broad range of creative and technical needs beyond basic WordPress maintenance.
How much does WordPress website maintenance cost?
LightMix WordPress maintenance and support plans start at $440 per month, including proactive website care and two hours of flexible support time.
We also offer customized retainers for organizations that need more extensive monthly assistance. Pricing depends on the size, complexity, and requirements of your website.
What can I use my monthly support hours for?
You can use your included hours for website content updates, graphic design, new pages, layout changes, technical fixes, development, consulting, and other creative or technical tasks.
More extensive work may require additional hours or a separate project estimate.
Can you maintain a WordPress website built by another company?
Yes. We regularly work with existing websites, including those originally designed or developed by other agencies. Before starting, we’ll review your website and its technical requirements to determine the appropriate support arrangement.
Do I have to sign a long-term contract?
No. Our WordPress support plans are month-to-month, with no long-term commitment. You can discontinue your plan at any time.
Do unused support hours roll over?
No. Monthly support hours are available during the applicable month and do not carry over. This allows us to reserve consistent resources for your ongoing needs.
Do you provide WordPress support outside Washington, DC?
Yes. LightMix is based in Northern Virginia, serving Washington, DC, Maryland, and clients throughout the United States. Our team provides remote WordPress maintenance, technical support, and creative services to organizations nationwide.
Let’s Take Care of Your Website — And Everything That Comes Next.
Looking for a dependable WordPress support partner who can do more than software updates?
Tell us about your website and what you need. We’ll review your requirements, answer your questions, and recommend a practical monthly support arrangement.
LightMix — Experienced Creative & Technical Partners Since 1998.